Frequently Asked Questions

REGISTRATION

Is there an entry/registration fee?

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Yes, the Climb for a Cause entry fee is $288 for an Adult ticket, and $149 for a Child ticket.

Your entry ticket includes a saving of over 15% off a standard BridgeClimb ticket, as well as a $20 donation to Black Dog Institute to support you with your fundraising journey (applicable to Adult tickets only).

The entry fee does help BridgeClimb cover the cost of operations on the day.

Is the entry fee cheaper per person if you Climb with a large team?

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The entry fee is based on an individual, whether you're climbing solo, or as part of a large team and does not change in cost.

Is the entry fee a donation?

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Like many large fundraising events, the entry fee is not a donation, it’s covering the operating and admin costs related to the day, however for each Adult ticket, as well as lowering the costs by over 15%, BridgeClimb have included a $20 donation to Black Dog Insititute to help kick-start your fundraising journey!

Plus, we’re contributing prizes, donations from photo sales, promoting Black Dog Institute’s great work, and also organising partner activity to contribute to the day. 

Is there a deadline to register by?

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There is no deadline to register, however there is the potential for us to sell out, and also for particular climb times/windows to book out, so if you are keen on climbing for a cause, we definitely recommend getting in early.

I want to join another team – how do I do that?

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Your team has a unique fundraising page that includes a link to ‘join us’ – one of your teammates should be able to pass on the link to your team page and then you simply need to follow the prompts to join.

Another way to join your team is to click "Register" and follow the prompts until you reach the "Create a Climb Team" page, then simply select "Join a Team" and find your team within the drop down menu.

Can I transfer my ticket or obtain a refund?

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Climbers can reassign their booking up to 72 hours before and will incur a $30 change fee, changes requested after this time may be able to be accommodated however BridgeClimb cannot guarantee the reassignment.

Regarding refunds - Cancellations up to 14 days before the climb date will incur a $25 fee per adult ticket, cancellations within 13 days to 7 days will incur a 25% cancellation fee per booking and cancellations within 7 days are not permitted.

FUNDRAISING

I'd like to fundraise online - how do I set up my personal fundraising web page?

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Setting up your personal fundraising page is easy.  Once you click Register you'll be prompted through each step of the process which includes setting up you fundraising account. Your Climb for a Cause fundraising page can be personalised with your own photos and messages. You can link it to your Facebook and Twitter account, send emails to your friends, even bank your cash donations there.

You must use your personal fundraising page only for the purposes of raising funds for Black Dog Institute in connection with your participation in Climb for a Cause.  More information is available in the event Terms and Conditions - https://climbforacause.bridgeclimb.com/terms 

If BridgeClimb suspects that you have not complied with these terms, it may suspend or cancel your personal fundraising page.

How do I find the link to my personal fundraising page?

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Every participant is given a unique website address (URL) for their event. Please check your registration confirmation email for your personal URL or log into your account and select 'My fundraising' where you will see your 'Personal Page URL’. 

If you have deleted or misplaced your registration email just let us know and we can resend it to you. 

Can I collect donations offline and pay using my credit card via my fundraising page?

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Yes. If some people pay you in cash, you can add it to your fundraising page on their behalf. In order to give them tax receipts, be sure you enter their name and email address.

Where can I claim my fundraising rewards!

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On the event date, once you've finished your Climb, your rewards will be waiting for you for collection within the Relaxation Station where you'll also get to enjoy a post-Climb healthy juice from our friends at Nudie Juice. These rewards are for individual fundraising efforts, not for the team. 

Additionally prizes will be awarded for the top three individual fundraisers, and the top fundraising team. These will be announced the day after the event! 

Do I have to ask others to donate to my Climb/team?

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While you can ask people to join your fundraising efforts by sharing your fundraising page with them, you can simply make a personal donation and not make any requests of others if you prefer, but we do hope the $20 donation from BridgeClimb will help kick-start your fundraising journey! Every dollar counts.

Climbing

When will I receive information on my specific Climb time?

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During the registration process you will be prompted to select a "Climb Start Time" which is a preferred hourly window. In the weeks prior to the event date (Sunday, 7 May 2023) we’ll be allocating specific Climb times within your preferred climb time window and you can expect an email from BridgeClimb with your these details, and pre-climb information, no later than one week prior to the event date (approximately 28 April).

Can Children Climb?

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Of course! Children can climb however they must be aged between 8 and 15 inclusive, at least 120cm tall, and accompanied by one paying adult (maximum of three children per adult). Entry fee is $149 for a child ticket.

Click here for all FAQ’s related to climbing the Sydney Harbour Bridge with BridgeClimb